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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. This policy applies to items that are defective, damaged, or that have been sent by us in error. 

Please inspect your order when it arrives, and contact us immediately if anything seems wrong.

To be eligible for a return, your item must be in the same condition that you received it, unopened and in its original packaging. You’ll also need to provide proof of purchase.

To start a return, you can contact us at hello@mamanourish.co.uk. We will provide you with instructions for returning your package. Please note, items sent back to us without first requesting a return will not be accepted.

At any time, you can contact us for help at hello@mamanourish.co.uk

 

Exceptions / Non-returnable items

Unfortunately, we cannot accept returns on sale items or items purchased using gift cards. We do not offer exchanges.

 

Refunds

We will be in touch once we’ve received and inspected your returned items, to discuss next steps. If we agree that your item is eligible for a refund, we will return the value of the items to your original payment method. Please remember it can take a few days for your bank or credit card company to process the refund.

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